Today’s businesses use several mission critical enterprise applications for their functioning. Tracking the health and proactively administering these applications is a critical function to ensure high availability of these applications. SNAPPiMON delivers near time availability & performance information, historical performance views, SLA reports and many more out-of-the-box reports to monitor and manage your enterprise applications. Applications currently covered include MS Exchange, BEA Weblogic, IBM Lotus Notes, Cisco Call Manager and several others running on different systems & operating systems.

It is needless to say that email system of any enterprise is the backbone of communication and collaboration infrastructure. Any disruption of mail service will jeopardize the business communications transportation both within enterprise and among enterprise supply chain. Email administrators need insight into the functioning of all elements relating to this critical service and complete control over the availability and performance bottlenecks.

SNAPPiMON provides a 360 degree view of enterprise email infrastructure including servers, OS, data links and more importantly the KPIs that reflect the health of the MS Exchange mail servers. Email monitoring KPI categories include User Count, RPC Request, Send Queue Size, Received Queue Size, Inbound Connections, Average Retries, and Categorizer Queue Length and so on.

Powerful KPIs and Templates:	Deep Insight and Analysis:
Installations may choose from the library of standard application KPIs for monitoring. Thresholds could be set for alerting as well as modes of alerting. Templates can field customized to meet site specific needs such as polling frequency. Templates help email administrators monitor exchange servers at different levels of detail depending on the need.	Using the high level availability summary, users will be able to drill-down to the desired level of detail and examine the root cause of the RDBMS related incidents and problems. Typical out-of-the box reports available include: • Mail server configuration report • Standard dashboard for Mail server • Custom dashboard for Mail server • Mail server response time report • Open alarms • Mail server availability report • Mail server performance report • Event cause report • MTBF report • Mail system SLA report
Application Usage Metering (Bolt-on Module):
• Mail application usage can be determined by service, by user groups (logical groups e.g. departments) and by users within the group. • IPMeter monitors the mail traffic between devices in the network and then aggregates to calculate mail system usage. • The traffic between several user groups can be compared with respect to usage of mail applications in the network; this can help in accounting.

Highlights

Agent-less monitoring of heterogeneous Mail Servers
Support for MS Exchange 5.5, MS Exchange 2000, and Lotus Domino 6.0 Servers
Support Exchange’s System Attendant, Information Store, Message Transfer Agent, Address Lists, Information Store Public/Private, MTA Connections, SMTP Server Instance level monitoring
Supports Lotus Dominos Mail KPI, Replica, Server, Disk and Memory level KPIs.
Mail Service availability at port or process levels
Automatically alert on breaches of Mail Failures, Dead Mails, Waiting Mails, Held Mails, Pending Mails, Delivery Times …etc
Mail Service availability monitoring and alerting
Automatic distribution of reports through emails.
Reports in html, PDF and MS Excel formats

Benefits

Reduced email related incident and problem resolution times leading to improved user satisfaction
Proactive monitoring of mail system infrastructure leading to outage prevention as well as capacity planning
Improved SLA baselining leading to improved service responsiveness
360 degree view of mail system resources leading to fact based decision making
Reduced database administration costs and lowered TCO

Top

SNAPPiMON – As an Application Monitoring Tool (e.g. Microsoft Exchange)

SNAPPiMON
– As an Application Monitoring Tool (e.g. Microsoft Exchange)