| Monitoring style provides flexibility |
SNAPPiMON provides a fresh approach to monitoring providing unprecedented
flexibility in monitoring coupled with built-in intelligence through use of pre-defined
templates for each element that it monitors and allows the flexibility for the user to
add / delete / modify KPI's and their characteristics. |
| True SNMP Polling and Monitoring |
SNMP polling is not limited to basic SNMP commands and parameters as is the
case with many monitoring systems. SNAPPiMON allows you to construct SNMP MIB expressions
like bandwidth utilization and then monitor these expressions against thresholds. |
| Event Correlation and Root Cause Isolation |
SNAPPiMON provides a proprietary, correlation algorithm that
is highly efficient and most effective for root cause isolation. There are no complex rules
to be built and managed. Events are automatically correlated to the highest parent device that
has caused the failure. |
| Alarm Consolidation reduces monitoring load |
SNAPPiMON avoids unnecessary cascading of alarms when a parent device goes
down. Thus, if a root router is down, it suppresses alarms for all devices that are
"logically" down due to the parent router being down. |
| Alarm Correlation eliminates unwanted spikes |
SNAPPiMON provides an Alarm Correlation window within which events
will be ignored. This helps avoid spikes and alarms which are momentary in nature and
hence reduces the load on monitoring. |
| Enhanced Topology provides deep visualization |
SNAPPiMON provides unprecedented visualization of discovered elements,
interdependencies between various elements, configuration status, availability status,
performance status, event propagation and root isolation, all within the topology map.
SNAPPiMON provides auto-mapping of discovered elements and provides layer 2 views up to the
systems / elements that are connected to the switches within a VLAN. |
| Easy Diagnosis and Analysis |
SNAPPiMON provides an exhaustive list of functionality for diagnosis and
analysis including Diagnosis and Analysis dashboards, diagnostics tools,
root cause reports etc. |
| Extensible, Scalable robust architecture |
SNAPPiMON software application is designed using the modern object oriented
architecture and role based, personalized information delivery perspectives. SNAPPiMON’s
framework support easy inclusion of new element families or applications for monitoring.
The components include the SNAPPiMON Manager; the RDBMS based database engine, one or more
Proxy agents and plug-ins based on elements being monitored. All the components can be
implemented on a single system for a small enterprise and the Proxy agents can be
distributed for very large scalability. |
| Customizable views and IT infrastructure visibility |
SNAPPiMON provides fine grained access controls for role based access to IT
infrastructure element data. Each user, be it business or technical, can gain access to the
specific Key performance Indicators (KPIs) of their interest and also select the mode of alerts.
SNAPPiMON also provides the ability to create new roles and assign users, assign navigation specific permissions
for roles and assign module specific permissions for roles. |
| Deployable for department level and production grade enterprise environments |
As SNAPPiMON is designed based on open standards such as ITIL, XML, SNMP etc., interoperability and ease-of-integration is assured. |
| Out-of-the-box reports and dashboards |
SNAPPiMON meets end-to-end reporting of IT infrastructure. Out-of-the box reports cover
availability, performance, service levels. Graphical topology, dashboards, tabular reports and trend graphs.
Highly parameterized reporting ensures accurate information delivery to every role that is defined.
Reports can also be scheduled to be automatically delivered to pre-defined users in PDF,
Excel or html formats. Multiple dashboards for specific element type (e.g. Databases, Routers, etc)
can be created by end user. SNAPPiMON also allows administrators to focus on top/bottom N elements of a specific type. |
| Helps in proactive IT infrastructure planning |
SNAPPiMON provides vital data needed for making critical decisions such as element relocation,
server consolidation and capacity planning. |
| Central IT Infrastructure metrics library and templates |
SNAPPiMON has inbuilt IT infrastructure library for several commonly needed KPIs. Users can define organizational specific templates using these KPIs and apply them to multiple elements having similar monitoring needs. |
| Powerful IT infrastructure discovery and configuration |
SNAPPiMON provides several methods to discover the company’s IT assets and
also allows configuration of several parameters such as polling frequencies, alert
thresholds etc. |
| Non-invasive data capture |
SNAPPiMON uses true agent-less monitoring technology to capture the element health and performance data.
This simplifies implementation and enhances maintainability. |
| Open unification framework for interoperability |
SNAPPiMON allows addition of custom plug-ins such as QOS manager for Cisco
and Infrastructure information manager and also the addition of standalone applications like
IP Meter to provide unified views of the company IT infrastructure. |
| Service Management and Business Impact Management provide business to technology mapping |
SNAPPiMON provides a very powerful analytical view for IT Service Management and Business
Impact Management. You will be able to define rules for custom IT Service views and Business
Impact Views and monitor IT from a perspective of Services and not be limited by element views.
SNAPPiMON provides end-to-end service health measurement with ability to define services and service groups
and monitor the overall health of a service group and its associated services. IT Service views provide a very
high level of visibility and insight into IT Infrastructure to the entire organization and presents the
mapping of IT to Business. |
| Automated Action Engine |
Automated action engine provides the ability to execute custom scripts,
programs, shell/batch files when an alarm is generated. Alarms can be generated for multiple
events including Node Up, Node Down, KPI breaches, SNMP traps, etc. Scripts can take
corrective or preventive actions; e.g disabling login access, dynamically increasing
resources available or raise Help Desk tickets. The engine is based on a high performance
and scalable architecture that can support multiple simultaneous events. Also,
actions can be executed by distributed Action Servers. |
| Log File Monitoring |
Allows monitoring of log files for ANY application, database, etc.,
with the ability to monitor text/ ASCII log files for specific tokens and the ability to
include and exclude tokens from monitoring. Email notifications and historical reporting
when token match occurs. |
| Exhaustive Plug-in support |
Availability and performance monitoring for all SNMP based network devices (Routers, Switches,
WAN links, Bridges, servers and printers), Systems (Windows 2003/ 2000/ NT/ 98, Linux 2.4.20.8,
Solaris 5,8, HPUX 11i, AIX 5.1, Open VMS 7.3.x), databases (Sybase, Oracle 8i/ 9i/ 10g, MS SQL
7.0/ 2000, DB2 UDB 8.x), Applications (IIS, MS Exchange 5.5/ 2000/ 2003, Lotus Domino 6.x,
WebSphere 6.x, WebLogic, Windows DNS, Windows DHCP, Windows ADS), add-on services
(Custom log parser, SQL Query Response Time, HTTP URL Response Time, Port Process, Services,
Cisco Pack including QoS and IPSLA) |
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